Every enquiry is a
different puzzle.
Which country, which document, which authority, what deadline, what for. A specialist spends five to fifteen minutes untangling that before a price can even be discussed, and most of those enquiries arrive after the office has closed. An AI agent for legal and document services answers those first questions from your own published procedures: apostille, legalisation, sworn translation, retrieval from a foreign archive, and files a request your specialist can price.
Book a demoWhat an AI chatbot for law firms answers at 11pm
- Do you handle apostilles for documents issued abroad?The answer depends on the issuing country and the treaty in force.
- How much does it cost, and how long does it take?Statutory fee is published. Your fee depends on the case.
- Do I need the original, or is a copy enough?The single most repeated question in the inbox.
- Can you get a certificate from a foreign archive?Feasibility depends on the country and the record type.
Measured, not modelled
Almost half of those conversations start after the office has closed.
Nights, weekends, other time zones.
Before: a contact form and a silence.
Now: an answer in seconds.
One conversation, two outcomes
On the left, what the visitor sees at 23:47. On the right, what the agent is quietly assembling while they talk.
- Service
- Country of issue
- Document
- Destination
- Purpose
- Translation needed
- Quote requested
- Attachment
Every field below was taken from the conversation on the left. The specialist opens a case, not a chat log.
Where an AI agent for law firms stops and fetches a person
- Country & document rulesWhich authority, which procedure
- Published fees & timelinesOfficial rates, standard turnaround
- What the client must bringOriginals, copies, translations
- Any languageReplies in the one they wrote in
- Your fee for this caseNever guessed
- Anything like legal adviceStraight to a specialist
- Unusual jurisdictionsFlagged, not improvised
- Anyone who asks for a humanNo loops, no gatekeeping
Why this is an agent, not just a legal chatbot
A chatbot for a law firm ends when the sentence ends: the visitor has been told something, and a person still has to work out what the case actually is. This agent finishes the job: country, document, authority, deadline, and files a request your specialist can price without re-asking anything.
Chatbot or agent? The difference in practiceThis is not hypothetical
A cross-border document services firm, anonymous for now at the request of the client, ran exactly this setup for a month: 500 conversations, 500 structured leads, zero human handoffs, and roughly 80 hours of specialist time returned. 49% of those conversations started outside working hours.
Read the numbersWhere the 80 hours actually come from
The agent does not replace the specialist. It deletes the part before the work.
| Before — the first hour | With an agent — the first minute |
|---|---|
| Hi, how much does this cost? | Case already scoped |
| Which jurisdiction? Which document? | Document identified |
| Do you have the original? | Scan already attached |
| By when do you need it? | Deadline already asked |
| Can you send a scan? | Written in a language they read |
| …then, finally, a quote | First action = the quote |
Questions firms ask us
Will it invent a price?
No. It gives published statutory fees and standard timelines, and routes anything case-dependent to you with the enquiry already written up.
What does it learn from?
Only your own service pages, country guides and documents. If an answer is not in your material, it says so and offers a specialist.
Does it work in the languages our clients write in?
Yes. It replies in whichever language it is addressed in. Which for cross-border work is most of the value.
How long does it take to set up?
An afternoon. Point it at your website, set what it may and may not answer, and add one line of code.
Can the agent quote a price for an apostille or legalisation?
No, and that is deliberate. It gives the published state fee and the standard turnaround for that country, then routes the case-specific price to your specialist. Refusing to guess is what makes the rest of its answers safe to publish.
Which document questions can it answer on its own?
Whatever your own pages already answer: which authority issues which certificate, which countries need consular legalisation rather than an apostille, what a sworn translation requires, how long a request to a foreign archive usually takes.
What happens with an unusual country or an old archive?
It says plainly that the case needs a specialist, and files everything it has already collected: document type, country of issue, purpose, deadline, so nobody has to start the conversation again.
What does an AI agent for law firms cost?
AgentDeck starts at €250 a month for the text channels, flat, with no charge per conversation. Setup and configuration are quoted once on top, and voice calling is billed per minute. What moves the setup figure is how much of your procedure is already written down: a firm with published fee schedules and country requirements is quicker to ground than one where that knowledge sits in people’s heads.
See it answer
your questions.
Bring three enquiries your team answered last week. We will show the agent handling them.
Book a 30‑min demo